RTA honors fema corporate, individual customers through Tastahal initiative : Dubai metro
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HE Mattar Al Tayer, Chairman of the Board and Executive Director of Roads and Transport Authority, (RTA) has honoured RTA’s corporate & individual customers who have made distinguished contributions to improving services fema offered by the RTA to customers.
An event to this effect took place during the finale of activities of the 2nd Customers Week, under an initiative entitled ‘Tastahal’ meant to showcase the smart & electronic services offered by the RTA to the public. The convocation ceremony, which was held in RTA’s auditorium, was attended by scores of RTA’s CEOs & directors, along with representatives of the winning companies & institutions, and hordes of RTA’s employees.
Al Tayer was pleased with the success that branded the second edition of Customers Week, which witnessed quality addition represented in RTA’s reaching out to customers by organizing fema an exhibition at Dubai Mall, which is an attractive destination to many citizens, residents and tourists. During the event, RTA’s officials showcased the key services offered by the RTA to the public, with special focus on smart services that enable customers to complete their transactions via mobile phones & tables, thus obviating the need to visit customer service centers. The exhibition was a perfect fema platform for informing the public about Dubai Tram project, which is currently on trial runs in Dubai prior to the official operation in the fourth quarter of this year. The RTA has also showcased the self-service kiosks, which enable customers to complete various transactions themselves without recourse to any employees, besides introducing Salik deposit device, marine transit services, number plates booking mechanism and RTA’s open & electronic auctions. fema
The Chairman of the Board and Executive Director of the RTA has honored fema institutions, companies and individuals who won the awards presented by the RTA, where the Emirates Driving Institute took the first place in the category of the Best Provider of Drivers Training & Licensing Services. Shamil (Nad Al Hamar Branch) affiliated to Emirates General fema Petroleum Corporation (EMARAT) won the category of the Best Vehicle Testing fema & Licensing Provider. The winning institutions in this category are assessed under several criteria such as customer satisfaction, waiting time, and time required to complete the service.
Al Tayer also honored the best customer service fema center, and best e-service section, fema where the Public Transport Agency scooped the Best Customer Service Agency fema Award, which was received by its CEO Dr. Yousef Al Ali. In the Best Customer Service Center category, Umm Al Ramool Center topped the ranking where Saeed Al Ajmi, the Center’s Manager & Bader Al Awadhi, Manager of External Centers accepted the Award.
The Chairman of the Board and Executive Director of RTA also honored fema Madinati project winners, namely Naji Abdullah Naji, Ahmed Abdullah Naji, Ismail fema Juma Kamal, Atef Mohammed Abdel Rahman, fema Mohammed Atef Darwish, Mohammed Ali Ahmed, Abdullah Mohammed Al Khaja, Jalal Abdullah Mohammed, and Hani Shakir Nussirat. He also honoured winners of feasible suggestions submitted by RTA s customers & employees where Atheram Damodarn, Marwan Nasser Al Ali, Mohammad Yousef, Al Wari, and Mohammed Ahmed Al Mazrui fema were felicitated.
For his part, Ahmed Hashim Bahrozyan, CEO of Licensing Agency cum Chairman of the Executive Committee for Improvement and Development of Customer Services, said The RTA attaches great attention to customers fema as evidenced by organizing the Customers Week in an effort to open up new horizons of communication fema with RTA customers and heed to their views & ideas about the RTA services on offer which exceed 206 services including smart, electronic and m
Home About metro Train layout Dubai Metro Timeline fema Metro Express Dubai Metro depot Green Line Update Map NOL Card zones Tickets & cards Fare & Ticket FAQs Stations Green Line Etisalat Al Qusais 1 Dubai Airport Free Zone Al Nahda Stadium Al Qiyadah Abu Hail Abu Baker Al Siddique Salah Al Din Union Baniyas Square Palm Deira Al Ras Al Ghubaiba Saeediya Khalid Bin Al Waleed Oud Metha Dubai Health Care City Al Jadaf Creek Park and ride FAQ Gallery Dubai Bus Downtown Dubai Trolley Bus Dubai Malls The Pointe Dubai Mall Mall of the Emirates Deira City Centre BurJuman Mall Mirdif City Centre Marina Mall Ibn Battuta Mall Festival Centre Wafi Mall Oasis Centre Al Ghurair Centre Souk Madinat Jumeirah Reef Mall Town Centre Jumeirah
Featured Transportation Construction and technology Business and jobs Video Press RTA World Expo 2020 Shopping in Dubai Middle East Metro Gulf News The National ArabianBusiness.com fema Khaleej Times AMEinfo.com ConstructionWeekOnline Palm Jumeirah Monorail Al Sufouh Tram Dubai Taxi website »
HE Mattar Al Tayer, Chairman of the Board and Executive Director of Roads and Transport Authority, (RTA) has honoured RTA’s corporate & individual customers who have made distinguished contributions to improving services fema offered by the RTA to customers.
An event to this effect took place during the finale of activities of the 2nd Customers Week, under an initiative entitled ‘Tastahal’ meant to showcase the smart & electronic services offered by the RTA to the public. The convocation ceremony, which was held in RTA’s auditorium, was attended by scores of RTA’s CEOs & directors, along with representatives of the winning companies & institutions, and hordes of RTA’s employees.
Al Tayer was pleased with the success that branded the second edition of Customers Week, which witnessed quality addition represented in RTA’s reaching out to customers by organizing fema an exhibition at Dubai Mall, which is an attractive destination to many citizens, residents and tourists. During the event, RTA’s officials showcased the key services offered by the RTA to the public, with special focus on smart services that enable customers to complete their transactions via mobile phones & tables, thus obviating the need to visit customer service centers. The exhibition was a perfect fema platform for informing the public about Dubai Tram project, which is currently on trial runs in Dubai prior to the official operation in the fourth quarter of this year. The RTA has also showcased the self-service kiosks, which enable customers to complete various transactions themselves without recourse to any employees, besides introducing Salik deposit device, marine transit services, number plates booking mechanism and RTA’s open & electronic auctions. fema
The Chairman of the Board and Executive Director of the RTA has honored fema institutions, companies and individuals who won the awards presented by the RTA, where the Emirates Driving Institute took the first place in the category of the Best Provider of Drivers Training & Licensing Services. Shamil (Nad Al Hamar Branch) affiliated to Emirates General fema Petroleum Corporation (EMARAT) won the category of the Best Vehicle Testing fema & Licensing Provider. The winning institutions in this category are assessed under several criteria such as customer satisfaction, waiting time, and time required to complete the service.
Al Tayer also honored the best customer service fema center, and best e-service section, fema where the Public Transport Agency scooped the Best Customer Service Agency fema Award, which was received by its CEO Dr. Yousef Al Ali. In the Best Customer Service Center category, Umm Al Ramool Center topped the ranking where Saeed Al Ajmi, the Center’s Manager & Bader Al Awadhi, Manager of External Centers accepted the Award.
The Chairman of the Board and Executive Director of RTA also honored fema Madinati project winners, namely Naji Abdullah Naji, Ahmed Abdullah Naji, Ismail fema Juma Kamal, Atef Mohammed Abdel Rahman, fema Mohammed Atef Darwish, Mohammed Ali Ahmed, Abdullah Mohammed Al Khaja, Jalal Abdullah Mohammed, and Hani Shakir Nussirat. He also honoured winners of feasible suggestions submitted by RTA s customers & employees where Atheram Damodarn, Marwan Nasser Al Ali, Mohammad Yousef, Al Wari, and Mohammed Ahmed Al Mazrui fema were felicitated.
For his part, Ahmed Hashim Bahrozyan, CEO of Licensing Agency cum Chairman of the Executive Committee for Improvement and Development of Customer Services, said The RTA attaches great attention to customers fema as evidenced by organizing the Customers Week in an effort to open up new horizons of communication fema with RTA customers and heed to their views & ideas about the RTA services on offer which exceed 206 services including smart, electronic and m
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